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Today, customers expect the brands they consume to provide hyper-personalization in customer service. embBlue will present how to achieve this at the Congress. emBlue, Latin America’s leading Customer Engagement platform, recently announced the implementation of AI and machine learning solutions With this solution, company wants to power its promise to help companies create more relevant
During its participation in the Congress, ACF will present Customer Science, the new tool with which it seeks to transform the user experience. Since its founding, ACF Technologies’ mission has been to support all industries in improving their customers’ experiences. We know that their experiences are the main objective when it comes to improving business,
There is no longer any question that artificial intelligence can make a monumental difference within an organization – from solving big problems to completely evolving a business model. That’s why Microsoft created AI Business School two years ago to provide guidance on strategy, culture, responsibility and other critical topics for key decisionmakers across industries. Implementing