#UX #ManageEngineLATAM #digitaltransformation

•  Telecommunications Engineer with specialization in Project Management in Business Intelligence. She has more than 6 years of experience in ICT Service Management, 12 years of professional experience and is certified Managing Professional in ITIL4, leading work groups and supporting the continuous improvement of processes within the organization, creating value for users, both in private and public entities.

• CONFERENCE

How to meet user experience demands: a journey towards digital transformation

Conference summary: Optimizing service delivery to provide an exceptional employee experience (DEX) and improve the service experience (XLA).