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Edgar is Director of Customer Service for Zoho in Latin America. Within his role, he leads the pre-sales and support team for companies located in the region. One of their main tasks is to learn how each and every one of the applications works in order to expand and disseminate their knowledge to the companies and clients that need it. This through training and even national and international events where the software and the areas of opportunity to generate growth within a company according to its needs are disclosed.

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