Carlos Castilla Martínez (Mexico), CEO of America INETUM /

#Cibersecurity #OnBoardingDigital


Carlos Castilla Martinez, CEO of America at Inetum has more than 30 years of experience helping companies develop new IT architectures, through innovation and digital transformation strategies, Carlos throughout his career, has focused on the growth of strategic clients in Financial Services and led the management of the SAP practice within the Banking industry. For years, he has grown the businesses of the different regions he has led, transforming the teams and business processes.


How to provide security in a “Digital On Boarding”, without neglecting the customer experience

We will provide an explanation of how to develop a “Digital On Boarding” that allows validating the identity of the client before any type of procedure of a financial institution, whether for the registration of a new client, maintenance of the same, or registration of new products or services. This agile process allows to take information from legal documents, make validations with the competent authorities; as well as obtain the necessary information from proof of address, offering a differentiating experience with customers and taking into consideration all the necessary security requirements for financial institutions.

INETUM is an International Consultant, with more than 27,000 employees, presence in 26 countries, leader in digital transformation, with experiences and high knowledge in “Digital Identity” both in Mexico and worldwide.